YouSee Mail

min mail blev oprettet i Esbjerg IT-Net kaldet Esenet, distribueret af TDC, som senere overtog nettet, og derefter hed udbyderen YouSee. På min gamle PC havde jeg den også som Web Mail, det har jeg ikke mere. Problemet, som er opstået for nylig er, at jeg kan fint modtage mail, men jeg kan ikke sende mail.

mvh Verner

Hvordan er det nu, at man kontrollerer det ? der var engang et program hvor man kunne se om mail var opsat korrekt, har du en link dertil ? mvh Verner

Kan det være det her du tænker på?

YouSeeMailSupport_2_6_36.exe

Det findes desværre ikke mere!

Mvh.

Hej

Jeg kan heller ikke sende mails.

Har prøvet at pinge asmtp.yousee.dk og asmtp.mail.dk, men der kommer ikke svar.

Jeg er lidt usikker på om man normalt kan pinge de servere, men det skulle jeg mene at man kan. Jeg har prøvet at pinge andre smtp servere og de svarer pænt. Jeg får også svar fra imap.yousee.dk.

Så enten er serverne nede eller der går noget galt i ruten til dem. Uanset, tænker jeg det er noget YouSee enten kigger på eller skal kigge på. Det er ikke noget der kan fikses på egen computer.

/Thomas

Jeg har prøvet ovenstående, uden held, og jeg kan stadig kun modtage mail. Det er underlig, for der har aldrig tidligere været noget i vejen med at sende mail fra min YouSee mail. Skal jeg oprette en YouSee Webmail, kan den køre sideordnet ?  Jeg kan ikke åbne linket ovenfor “psping osv” jeg ved heller ikke hvordan man pinger ?

Hello,

I am a previous Telia customer. I have installed YouSee Fiber, set up the router and internet is working fine. However, I do not use yousee webmail. I have a hosting service and use my own email via Apple Mail. I can receive email. When I had Telia, the outgoing smtp server was set to smtp.telia.dk and everything was good. Now I have tried to change the outgoing mail server and cannot send email when I try to use asmtp.yousee.dk or asmtp.mail.dk … yousee customer service did not help.

Is there an alternate smtp server I can use that is not associated or dedicated to yousee mail? 

Hi radioman 

thanks for the help but unfortunately that does not work. Below is a screenshot of the error message.
 

Hi @Dlglobal1 

Have you checked if you can send emails from our webmail at mail.yousee.dk? If so, it’s something with the settings in the mail app on your iPhone, which we cannot help with - or there’s something else blocking. 

I can see that you’re on wifi - if the settings are correct in the app, you can try  and test if the same issue occurs on 4G/5G. We’ve had some customers who couldn’t send while on wifi - they didn’t have YouSee internet though. I don’t know if you do? 

Hi again 

According to our settings you need to have your e-mail address and your password typed in under “outgoing mail server” - as seen here: iOS

Under “authentication” you need to choose “password” if possible. 
 

Have you tried that? 

Oh sp you’re not using a YouSee e-mail address? If that’s the case we cannot help, unfortunately. Then you might have to use other info, and not ours, yes, I don’t know what that info might be, as it’s bit outside of what we offer support for, but someone on this Forum might know. 

If it’s not a problem that have to do with You See, and it seems not to be, you won’t get any help, as Louise also confirms. Support is only for issues regarding You See.

As for mail.dk and yousee.dk they are their Domains.

It’s not inactive as when I switch back to the Telia network everything works fine. I suspect YouSee has blocked the port for some unknown reason….TDC/yousee have this issue before.