Kan ikke sende når jeg er på hjemme wifi

Har du fiber?

Ja det har jeg. Hvad er udfordringen ved det?

Jeg fik fornyeligt en ny Fiber boks og router, havde i 12 år fiber fra Stofa, som i den tid kun 2 gange var nede, 30 minutter 2 nætter, meget sjældent Wifi fra Norlys er nede, nu har jeg også Yousee Wifi som også virker godt, kan fint sende mail fra iPaden på Wifi fra en af de 2 net.

Har du prøvet at genstarte fiber boks og evt. routeren har du sådan en?

Men måske du skulle snakke med Norlys om det…

Ja, jeg er enig her, hvis mailkontoen også er opsat efter vores vejledning.

Det er den. Den har fungeret upåklagelig indtil Norlys havde driftsforstyrrelser for et par uger siden. 

min mail ryger slet ikke ud, men lægger sig i udbakke

Kan ikke huske hvor jeg finder min ip adresse :) 

Du har ret. Min IP er på en liste og de forslår en lang række ændringer jeg ikke aner hvordan jeg laver 😅


 

What should be done about it?

To find and eliminate the problem, we recommend all of the following actions: HELO/EHLO & DNS CHECKS:

• Check your DNS (A record and rDNS), email authentication and HELO values.
• Ensure they are realistic for their intended use, and resolvable in external DNS.
• If this is a Plesk, cPanel or DirectAdmin host, please read the FAQ.

You can test a server's HELO configuration by visiting https://aboutmy.email. From there, send an email from the machine in question to the provided email address, and then examine the results. This tool will give a lot of detail about the email. To check HELO/EHLO, navigate to "Delivery" -> "SMTP" and look for the EHLO line.

• If the HELO value does NOT exist in DNS, that must be corrected
• If the HELO value is NOT correct, that must be fixed
• If the HELO is using a domain that does NOT exist, that must be corrected

Make sure your SPF record is current, accurate AND published!

If the HELO/EHLO IS what you expect it to be AND it exists in DNS, then there is very probably a spambot or some other kind of malware! This needs to be found and removed.

MALWARE CHECKS:

• Secure your firewall to not allow any packets outbound on port 25, except those coming from any email server(s) on your local network. Remote sending of email to servers or printers on the Internet will still work if web-based, or correctly configured to use port 587 using SMTP-AUTH.
• Guest networks should also be secured - infected personal devices are a big issue!

NOTE: limiting port 25 outbound will only prevent the abusive connections from leaving your network and will not find or remove the malware. In order to do that, we suggest setting up network logging/packet logging to monitor anomalous traffic. This will help identify sources of malware if the scans do not find anything.

• Perform complete scans with an up to date anti-virus/malware on all devices behind this IP on a scheduled basis.
• Remember to check personal devices such as laptops, phones, tablets, as well as routers, etc. Malware can be on almost anything that is connected to the internet, including a smart doorbell.
• Consider the router or firewall as a source of the problem if scans find no other devices.
• Logging at the router or firewall can reveal unusual traffic and help find the compromised device(s). (For example: What is trying to connect out on port 25 that should not?)

This FAQ can be helpful: https://www.spamhaus.org/faq/section/Hacked...%20Here's%20help

Removal from CSS

If the problem on 85.203.210.238 has been addressed, you can request removal:

Ok, er det en knap på modemet? 
Vi har en virksomheds konto, så den burde vel ikke være delt? 

Jeg kan sende igen, så det ser ud til at være løst for nu :) 

At din ip løbende ændrer sig er egentlig samme problematik, selv om den ikke er “delt”. Hvis du næste gang bliver tildelt en ip, som er spam-blokeret, så kan du starte forfra, desværre.