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Blokerede mails


Hej

Jeg bruger Campaign Monitor til at sende mails til vores kunder på vores arbejde. Men mere eller mindre alt hvad der rammer domæner fra Yousee bouncer??? Jeg har bedt Campaign Monitor om at tage kontakt til jer, men der svares ikke. Mail fra John fra CM indsættes her:

John here from the Compliance and Deliverability team at Campaign Monitor, we are an Email Service Provider.

One of our customers has advised us that their emails to inboxes at mail.dk privat.dk webspeed.dkmail.tele.dk youmail.dk and so on are being blocked. Campaign Monitor emails are usually sent using the domains createsend.com or cmailXX.com, for example cmail19.com and cmail20.com.

Could you please let us know if our domains are blocked by your service, and if so can you tell us the reason for the blocks and how we can request a review of the block and solve them?

If you can share any information, like email headers for other spam emails you have receive from our service from createsend.com or cmailXX.com, we can investigate the matter and take the appropriate steps against those accounts.

At Campaign Monitor we take Spam complaints very seriously and we have strict permission policies that require all of our customers to have received direct permission from each of their recipients. Our anti-spam policy can be found here: http://www.campaignmonitor.com/anti-spam/

Thanks for your help, and please let us know if you have any questions :)

Hvor er det CM er blokeret. ??

Mvh

Mikkel
icon

Bedste svar af Slangefar 17 september 2018, 11:36

Du skal vist have fast i TDCs postmaster afdeling for en nærmere afklaring. Læs venligst siden ordenligt gennem (f.eks. om RBL) inden du kontakter dem. http://postmaster.tdc.dk/

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Du skal vist have fast i TDCs postmaster afdeling for en nærmere afklaring. Læs venligst siden ordenligt gennem (f.eks. om RBL) inden du kontakter dem. http://postmaster.tdc.dk/
Tak

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