I have received the coax router. however, it doesn’t seem to connect to the internet as it is described. I have reset the router a few times and also kept it ‘booting’ for about 45 mins each time.
The customer service / technical support keeps on suggesting all sorts of different solutions, none of them seem to work.
“Either choose a different socket,Wait 15 mins and then turn on again - I did something iktbwill work now, you have to wait at least 45 mins....”
The upstream/downstream lights keep on blinking. Firstly the downstream blinks and once it is steady the upstream blinks. When both of them are steady, the internet light keeps blinking, but never stays on. In fact it jumps back to a blinking up or downstream light.
Any proper suggestions or is the only option to receive a new router?